Pricing
Fixed fees and no commission.
You pay a fixed, published fee per product, set by order size. If a project package works out cheaper, you pay that instead. It's never a percentage of what you spend, and since factories list for free, nobody pays us to be shown to you.
Our fees
Fixed fees, published up front
Best for a few pieces
Per product
| Order size | Fee per product |
|---|---|
| Under A$3,000 | To be confirmed |
| A$3,000 to A$10,000 | To be confirmed |
| A$10,000 to A$25,000 | To be confirmed |
| Over A$25,000 | To be confirmed |
Order size is the factory price times the quantity for that product, in Australian dollars. Each product pays a fixed amount for its size, never a percentage. It covers sourcing and one QC inspection.
Start a briefWhole project
Project package (small)
To be confirmed
Up to 8 line items and 15 m³
Up to 8 line items and 15 CBM. QC and consolidation included.
Whole project
Project package (full container)
To be confirmed
Up to 20 line items and 68 m³
Up to 20 line items or one 40HQ. QC and consolidation included.
A package covers a whole project, sized by the number of line items, the total volume and the weight. It works as a ceiling, so if your per-product fees add up to less, you pay those instead.
Add-ons
Just add these if you need them.
Extra QC
An additional inspection visit, e.g. mid-production.
To be confirmedper visit
Re-inspection after a failed QC
A follow-up inspection after rework.
To be confirmed
Sample consolidation
We collect samples from several factories and ship them to you together. Only with an order that has a paid product fee.
To be confirmedwith any paid product fee, plus freight at cost with no markup
Slab selection
Our inspector picks and marks your stone slabs at the factory.
To be confirmedper visit
Document check
We check the paperwork the factory gives us for a product and show you what we saw.
To be confirmedper product
Lab test order
We send samples to an independent lab. You pay the lab's cost on top, with no markup.
To be confirmedplus the lab's cost, with no markup
Travel outside Guangdong
Inspector travel to factories outside Guangdong. Our team quotes it before you book.
At cost
Compare
Four ways to buy from China
Here's how we compare with a sourcing agent, buying online direct, and flying over yourself. Every way can work. The difference is who checks, who pays whom, and what you can prove.
What you pay
Factory Proof
A fixed, published fee per product.
- Sourcing agent
- Usually 5 to 10% of the order.
- Online marketplace, buying direct
- No fee to buy. Inspections are extra.
- Going there yourself
- Flights, hotels, an interpreter and a week off work. About A$2,500 to A$4,000 a trip.
Who else pays them
Factory Proof
Nobody. Factories list free and pay us nothing.
- Sourcing agent
- Some agents are also paid by the factory. Ask yours.
- Online marketplace, buying direct
- Sellers pay the marketplace for ads and ranking.
- Going there yourself
- Nobody.
Is it a real factory?
Factory Proof
Our inspector visited in person and checked the licence, the production line and the headcount.
- Sourcing agent
- Depends on the agent.
- Online marketplace, buying direct
- Many sellers are trading companies. It can be hard to tell.
- Going there yourself
- You'll see it yourself, if you know what to look for.
The photos you see
Factory Proof
Taken by our inspector at the factory. Each one has a digital fingerprint you can check.
- Sourcing agent
- Usually the agent's or the factory's photos.
- Online marketplace, buying direct
- Often the seller's catalogue photos. Some are borrowed.
- Going there yourself
- Your own.
Check before you pay the balance
Factory Proof
Included. Our inspector checks your goods before the balance is paid.
- Sourcing agent
- Often included, or extra.
- Online marketplace, buying direct
- Book and pay an inspection firm yourself. About US$190 to US$310 a day.
- Going there yourself
- Fly back, or hire an inspector.
Where your money sits
Factory Proof
A licensed escrow provider will hold your money. We're setting this up now.
- Sourcing agent
- Often paid to the agent or the factory up front.
- Online marketplace, buying direct
- Some marketplaces offer buyer protection. Check its terms.
- Going there yourself
- Usually a bank transfer, often a 30% deposit up front.
Cost to your door
Factory Proof
A landed-cost estimate with freight, duty, GST and biosecurity.
- Sourcing agent
- Some agents give one.
- Online marketplace, buying direct
- Up to you.
- Going there yourself
- Up to you.
Talking to the factory
Factory Proof
In-app chat, translated both ways.
- Sourcing agent
- The agent talks for you.
- Online marketplace, buying direct
- Chat with the seller. English varies.
- Going there yourself
- Through an interpreter.
Time
Factory Proof
From your desk.
- Sourcing agent
- From your desk.
- Online marketplace, buying direct
- From your desk.
- Going there yourself
- About a week away, often more than one trip.
Costs are estimates as at October 2026. Agent fees and inspection rates are typical published prices. Your costs will vary.
Included
Every order includes
- Matching with factories our inspectors have visited in person
- Proof photos you can check yourself, each one verified genuine, time-stamped and geolocated
- A landed-cost estimate before you commit
- One pre-shipment QC inspection with photo proof
- Your goods money held in escrow by a licensed payments partner until QC passes
Paid separately
What our fee doesn't cover
These are paid separately, and you'll see them as estimates in your project before you commit:
- The goods
- You pay these into escrow, and they're released to the factory in two steps: 30% once the order is confirmed and the contract is signed, then 70% after QC passes and you approve.
- Freight
- This covers origin charges, ocean freight, destination charges and door delivery, and it's quoted by the forwarder you choose.
- Customs duty
- It's often 0% with a valid ChAFTA certificate of origin. Otherwise the general rate applies, which is usually 5% for most furniture.
- GST
- This is 10% of the value of the taxable importation, and it's collected at the border.
- Customs brokerage and biosecurity
- Your forwarder's licensed customs broker charges for this, plus any treatment or inspection fees.
Goods, freight, duty and GST each show as separate lines in your project quote before you pay anything.
A worked example
Where every dollar goes
Here's a made-up order with round numbers, so you can see how the pieces fit together. Your own project shows real estimates for each line before you pay anything.
Three products from one factory (A$2,400, A$3,600 and A$6,000), A$12,000 of goods, shipped to Melbourne with a valid ChAFTA certificate of origin.
| The goodsPaid into escrow: 30% on order, 70% after QCTo the factory | A$12,000 |
|---|---|
| Our feeThree products, each with the fixed fee for its order sizeTo FactoryProof | To be confirmed |
| Freight and insuranceOrigin, ocean and destination chargesTo your forwarder | A$1,500 |
| Customs duty0% with a valid ChAFTA certificate, otherwise usually 5% (A$600)To the Australian Government | A$0 |
| GST10% of the goods, freight, insurance and dutyTo the Australian Government | A$1,350 |
| Brokerage and deliveryCustoms broker and delivery to your doorTo your forwarder | A$400 |
| CommissionWe don't take oneNobody | A$0 |
| Landed at your door | A$15,250* |
* Example only. Freight, brokerage and delivery come from your forwarder's quote, and your customs broker confirms duty and GST.
Ready when you are
Starting a brief is free, and you'll see every cost in your project before you commit to anything.
Our service fee is paid up front, and if no factory accepts your order we'll refund it under our published terms.
Freight forwarders can pay to be Featured in our forwarder list. That spot is always labelled, and it never changes which factories or products you see. See freight partners