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Pricing

Fixed fees and no commission.

You pay a fixed, published fee per product, set by order size. If a project package works out cheaper, you pay that instead. It's never a percentage of what you spend, and since factories list for free, nobody pays us to be shown to you.

Our fees

Fixed fees, published up front

Best for a few pieces

Per product

Our fee per product, by order size
Order sizeFee per product
Under A$3,000To be confirmed
A$3,000 to A$10,000To be confirmed
A$10,000 to A$25,000To be confirmed
Over A$25,000To be confirmed

Order size is the factory price times the quantity for that product, in Australian dollars. Each product pays a fixed amount for its size, never a percentage. It covers sourcing and one QC inspection.

Start a brief

Whole project

Project package (small)

To be confirmed

Up to 8 line items and 15 m³

Up to 8 line items and 15 CBM. QC and consolidation included.

Whole project

Project package (full container)

To be confirmed

Up to 20 line items and 68 m³

Up to 20 line items or one 40HQ. QC and consolidation included.

A package covers a whole project, sized by the number of line items, the total volume and the weight. It works as a ceiling, so if your per-product fees add up to less, you pay those instead.

Just add these if you need them.

  • Extra QC

    An additional inspection visit, e.g. mid-production.

    To be confirmedper visit

  • Re-inspection after a failed QC

    A follow-up inspection after rework.

    To be confirmed

  • Sample consolidation

    We collect samples from several factories and ship them to you together. Only with an order that has a paid product fee.

    To be confirmedwith any paid product fee, plus freight at cost with no markup

  • Slab selection

    Our inspector picks and marks your stone slabs at the factory.

    To be confirmedper visit

  • Document check

    We check the paperwork the factory gives us for a product and show you what we saw.

    To be confirmedper product

  • Lab test order

    We send samples to an independent lab. You pay the lab's cost on top, with no markup.

    To be confirmedplus the lab's cost, with no markup

  • Travel outside Guangdong

    Inspector travel to factories outside Guangdong. Our team quotes it before you book.

    At cost

Compare

Four ways to buy from China

Here's how we compare with a sourcing agent, buying online direct, and flying over yourself. Every way can work. The difference is who checks, who pays whom, and what you can prove.

  • What you pay

    Factory Proof

    A fixed, published fee per product.

    Sourcing agent
    Usually 5 to 10% of the order.
    Online marketplace, buying direct
    No fee to buy. Inspections are extra.
    Going there yourself
    Flights, hotels, an interpreter and a week off work. About A$2,500 to A$4,000 a trip.
  • Who else pays them

    Factory Proof

    Nobody. Factories list free and pay us nothing.

    Sourcing agent
    Some agents are also paid by the factory. Ask yours.
    Online marketplace, buying direct
    Sellers pay the marketplace for ads and ranking.
    Going there yourself
    Nobody.
  • Is it a real factory?

    Factory Proof

    Our inspector visited in person and checked the licence, the production line and the headcount.

    Sourcing agent
    Depends on the agent.
    Online marketplace, buying direct
    Many sellers are trading companies. It can be hard to tell.
    Going there yourself
    You'll see it yourself, if you know what to look for.
  • The photos you see

    Factory Proof

    Taken by our inspector at the factory. Each one has a digital fingerprint you can check.

    Sourcing agent
    Usually the agent's or the factory's photos.
    Online marketplace, buying direct
    Often the seller's catalogue photos. Some are borrowed.
    Going there yourself
    Your own.
  • Check before you pay the balance

    Factory Proof

    Included. Our inspector checks your goods before the balance is paid.

    Sourcing agent
    Often included, or extra.
    Online marketplace, buying direct
    Book and pay an inspection firm yourself. About US$190 to US$310 a day.
    Going there yourself
    Fly back, or hire an inspector.
  • Where your money sits

    Factory Proof

    A licensed escrow provider will hold your money. We're setting this up now.

    Sourcing agent
    Often paid to the agent or the factory up front.
    Online marketplace, buying direct
    Some marketplaces offer buyer protection. Check its terms.
    Going there yourself
    Usually a bank transfer, often a 30% deposit up front.
  • Cost to your door

    Factory Proof

    A landed-cost estimate with freight, duty, GST and biosecurity.

    Sourcing agent
    Some agents give one.
    Online marketplace, buying direct
    Up to you.
    Going there yourself
    Up to you.
  • Talking to the factory

    Factory Proof

    In-app chat, translated both ways.

    Sourcing agent
    The agent talks for you.
    Online marketplace, buying direct
    Chat with the seller. English varies.
    Going there yourself
    Through an interpreter.
  • Time

    Factory Proof

    From your desk.

    Sourcing agent
    From your desk.
    Online marketplace, buying direct
    From your desk.
    Going there yourself
    About a week away, often more than one trip.

Costs are estimates as at October 2026. Agent fees and inspection rates are typical published prices. Your costs will vary.

Included

Every order includes

  • Matching with factories our inspectors have visited in person
  • Proof photos you can check yourself, each one verified genuine, time-stamped and geolocated
  • A landed-cost estimate before you commit
  • One pre-shipment QC inspection with photo proof
  • Your goods money held in escrow by a licensed payments partner until QC passes

Paid separately

What our fee doesn't cover

These are paid separately, and you'll see them as estimates in your project before you commit:

The goods
You pay these into escrow, and they're released to the factory in two steps: 30% once the order is confirmed and the contract is signed, then 70% after QC passes and you approve.
Freight
This covers origin charges, ocean freight, destination charges and door delivery, and it's quoted by the forwarder you choose.
Customs duty
It's often 0% with a valid ChAFTA certificate of origin. Otherwise the general rate applies, which is usually 5% for most furniture.
GST
This is 10% of the value of the taxable importation, and it's collected at the border.
Customs brokerage and biosecurity
Your forwarder's licensed customs broker charges for this, plus any treatment or inspection fees.

Goods, freight, duty and GST each show as separate lines in your project quote before you pay anything.

A worked example

Where every dollar goes

Here's a made-up order with round numbers, so you can see how the pieces fit together. Your own project shows real estimates for each line before you pay anything.

Three products from one factory (A$2,400, A$3,600 and A$6,000), A$12,000 of goods, shipped to Melbourne with a valid ChAFTA certificate of origin.

Where every dollar goes
The goodsPaid into escrow: 30% on order, 70% after QCTo the factoryA$12,000
Our feeThree products, each with the fixed fee for its order sizeTo FactoryProofTo be confirmed
Freight and insuranceOrigin, ocean and destination chargesTo your forwarderA$1,500
Customs duty0% with a valid ChAFTA certificate, otherwise usually 5% (A$600)To the Australian GovernmentA$0
GST10% of the goods, freight, insurance and dutyTo the Australian GovernmentA$1,350
Brokerage and deliveryCustoms broker and delivery to your doorTo your forwarderA$400
CommissionWe don't take oneNobodyA$0
Landed at your doorA$15,250*

* Example only. Freight, brokerage and delivery come from your forwarder's quote, and your customs broker confirms duty and GST.

Ready when you are

Starting a brief is free, and you'll see every cost in your project before you commit to anything.

Our service fee is paid up front, and if no factory accepts your order we'll refund it under our published terms.

Freight forwarders can pay to be Featured in our forwarder list. That spot is always labelled, and it never changes which factories or products you see. See freight partners