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How it works

From your brief to your door, with proof at every step.

We visit Guangdong furniture factories in person, photograph what we see, and only show you products we've actually inspected. Here's what happens along the way, who does what, and when your money moves.

factories visited in person
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verified proof photos
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ID-verified inspectors
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Seven steps, two money gatesYou only pay the factory in stages, and only when the right things have happened.

The journey

Your journey

Seven steps from a rough idea to furniture at your door. Two of them are money gates, where nothing moves until the right things have happened.

  1. 01
    You

    Describe what you need

    Tell us in words, share inspiration photos, a style guide or a floor plan, and add the quantity, budget and delivery postcode if you know them.

  2. 02
    You

    Check what we understood

    We turn your brief into simple tags like category, style, materials, colours and sizes, and you're welcome to edit them.

  3. 03
    FactoryProof

    See verified matches

    You'll only see published products from factories we've visited, ranked by how well they match and their verification score. Nobody pays to rank higher.

  4. 04
    You and FactoryProof

    Build a project and get a quote

    Add products, then choose a destination port and forwarder. We'll confirm the price and terms with the factory and show you a landed-cost estimate.

  5. 05 · Money gate

    Fund escrow

    Your goods money goes to a licensed payments partner, so it doesn't sit with us or go straight to the factory.

    Payments partner

  6. 06 · Money gate

    Production and QC

    Our inspector runs a pre-shipment inspection with proof photos. Then you can approve it or ask for rework.

    Our inspector

  7. 07
    Your forwarder

    Ship and deliver

    Once that's done, the factory is paid the balance, the goods go to your forwarder, and you can track the shipment all the way to your door.

On the factory floor

What our inspectors check

Before we list a factory, an ID-verified inspector visits in person. We check the online records first and then walk the site.

Before the visit, on paper

  • Registration and licence

    We look up the business licence on the national registry and check that its scope covers manufacturing, not just trading.

  • Real headcount

    We compare the number of employees on social insurance with what we actually see on the floor.

  • Credit record

    We check whether the company is on the court list of unpaid debtors.

On the day, on the floor

  • Production line

    Whatever lines they say they run, like cutting, framing, sewing or spraying, we make sure they're running.

  • Materials and work in progress

    We look for raw stock and part-built goods that match what they sell.

  • Every product, 7 photos

    We shoot the front, side, back, underside, a joint, a material close-up and the label, with a tape measure in frame.

Every photo is verified genuine, time-stamped and geolocated the moment it's taken, so it can't be faked. You can also check any photo yourself on our Verify page.

Try the Verify page

The 7-shot protocol

Every product, seven photos, with a tape measure in frame.

Our inspectors shoot every product the same way, so you can compare like with like and see the parts that sellers usually leave out.

The drawings are illustrations, and the real photos are below.

  1. 01 / 07

    Front

    The whole piece, square on, with the tape measure showing its width.

  2. 02 / 07

    Side

    The profile, so you can see its depth and how the back is raked.

  3. 03 / 07

    Back

    Often the most telling shot, since it shows how carefully the unseen parts are finished.

  4. 04 / 07

    Underside

    Frame, webbing, glue blocks and feet. This is where shortcuts hide.

  5. 05 / 07

    Joint close-up

    How the frame is joined, whether that's dowels, mortise and tenon, or just staples.

  6. 06 / 07

    Material close-up

    Fabric weave, timber grain or stitching, close enough to judge the quality.

  7. 07 / 07

    Label and model number

    The factory's own label, so the photos tie back to one exact model.

  8. Every photo is verified genuine, time-stamped and geolocated the moment it's taken, so it can't be faked. You can also check any photo yourself on our Verify page.

Who really makes it

Provenance: who really makes it

Lots of factories sell the same design, so every product carries one of three labels. That way you know exactly what we saw.

Made here

We saw the product or its parts being made at this factory and took proof photos of the work in progress. Only one factory can hold this label for a given design.

Sample inspected

We inspected a finished sample in the factory's showroom, but we didn't see it being made.

Partner factory

The factory openly told us it gets this item from another factory.

Your money, protected

The factory gets paid when you get what you ordered.

Your goods money is held by a licensed payments partner (it's never on our balance sheet) and released to the factory in two steps.

Held by a licensed payments partnerNever on FactoryProof's balance sheet
  1. You

    You pay the goods money into escrow.

  2. Licensed payments partner

    It holds your money, and we never do.

  3. The factory

    It's paid in two steps, as each gate is passed.

30%

Deposit

Released when

The factory confirms your order and the signed contract is uploaded.

70%

Balance

Released when

QC passes and you approve the report, or automatically after 3 days if we don't hear back from you.

If QC fails and the factory doesn't fix it, we'll review what happened, and the unreleased balance can be refunded under your contract.

Landed cost

Landed cost, before you commit

Your project shows an estimate of everything it'll cost to get the goods to your door, and every line is clearly labelled as an estimate.

You're the importer of record. We'll help you organise the shipment, but we don't import on your behalf, so please confirm duty and GST with a licensed customs broker.

Read the importing guide

Your landed-cost estimate

Estimate
  1. 01
    GoodsThe factory price converted to AUD at the current indicative rate
  2. 02
    FreightOrigin charges, ocean freight (shared or full container) and destination charges
  3. 03
    Marine insurance
  4. 04
    Customs dutyOften 0% with a valid ChAFTA certificate of origin, and otherwise usually 5% for most furniture
  5. 05
    GST10% of the value of the taxable importation
  6. 06
    Customs brokerage and door delivery
  7. 07
    Biosecurity flags for solid timber, bamboo, rattan and wooden packaging
Landed at your doorShown in your project before you commit

Compare

Four ways to buy from China

Here's how we compare with a sourcing agent, buying online direct, and flying over yourself. Every way can work. The difference is who checks, who pays whom, and what you can prove.

  • What you pay

    Factory Proof

    A fixed, published fee per product.

    Sourcing agent
    Usually 5 to 10% of the order.
    Online marketplace, buying direct
    No fee to buy. Inspections are extra.
    Going there yourself
    Flights, hotels, an interpreter and a week off work. About A$2,500 to A$4,000 a trip.
  • Who else pays them

    Factory Proof

    Nobody. Factories list free and pay us nothing.

    Sourcing agent
    Some agents are also paid by the factory. Ask yours.
    Online marketplace, buying direct
    Sellers pay the marketplace for ads and ranking.
    Going there yourself
    Nobody.
  • Is it a real factory?

    Factory Proof

    Our inspector visited in person and checked the licence, the production line and the headcount.

    Sourcing agent
    Depends on the agent.
    Online marketplace, buying direct
    Many sellers are trading companies. It can be hard to tell.
    Going there yourself
    You'll see it yourself, if you know what to look for.
  • The photos you see

    Factory Proof

    Taken by our inspector at the factory. Each one has a digital fingerprint you can check.

    Sourcing agent
    Usually the agent's or the factory's photos.
    Online marketplace, buying direct
    Often the seller's catalogue photos. Some are borrowed.
    Going there yourself
    Your own.
  • Check before you pay the balance

    Factory Proof

    Included. Our inspector checks your goods before the balance is paid.

    Sourcing agent
    Often included, or extra.
    Online marketplace, buying direct
    Book and pay an inspection firm yourself. About US$190 to US$310 a day.
    Going there yourself
    Fly back, or hire an inspector.
  • Where your money sits

    Factory Proof

    A licensed escrow provider will hold your money. We're setting this up now.

    Sourcing agent
    Often paid to the agent or the factory up front.
    Online marketplace, buying direct
    Some marketplaces offer buyer protection. Check its terms.
    Going there yourself
    Usually a bank transfer, often a 30% deposit up front.
  • Cost to your door

    Factory Proof

    A landed-cost estimate with freight, duty, GST and biosecurity.

    Sourcing agent
    Some agents give one.
    Online marketplace, buying direct
    Up to you.
    Going there yourself
    Up to you.
  • Talking to the factory

    Factory Proof

    In-app chat, translated both ways.

    Sourcing agent
    The agent talks for you.
    Online marketplace, buying direct
    Chat with the seller. English varies.
    Going there yourself
    Through an interpreter.
  • Time

    Factory Proof

    From your desk.

    Sourcing agent
    From your desk.
    Online marketplace, buying direct
    From your desk.
    Going there yourself
    About a week away, often more than one trip.

Costs are estimates as at October 2026. Agent fees and inspection rates are typical published prices. Your costs will vary.

Ready to get started?

Tell us what you're after, and we'll show you verified products from factories we've stood inside.